The costs of a repair will never be higher than an alternative exchange device. As a result, we can often offer a suitable solution quickly and competitively. Even though it is such a complex luxury sedan, it is one of the most reliable S-class Mercedes-Benz has made in the last couple of decades. Place the mobile phone (switched on) in the phone cradle.See the operating instructions for the mobile phone cradle. 1.Choose HU_204. The EASY-ENTRY/EXIT feature menu appears. Secrets of the W204 6889 It controls your rear view camera, seat position, rear seat audio, and can be trained to recognize your voice. On another note, since 2 weeks ago, Comand continuously failed to establish an internet connection with my phone (Bluetooth connects, but Internet doesn’t) and I tried different phones, different service providers, but still no connection. In fact, the COMAND NTG 4 has a more powerful processor and more memory than all of the computers used to put Apollo 11 on the moon. This article will tell you how to access it, and give you some tips on what NOT to do once you're there. For all options see: Mercedes Navigation and Comand APS repair, You can do this via: https://mbnaviworld.nl/reparatie/, We are very transparent about this. No, unfortunately we do not offer this service because it is simply too complex. It won't grant you extra lives and bonus points, but it will help you a lot with customizing the electronics in your W204 Mercedes. I need some help. You also have the option to opt-out of these cookies. To access this menu again, press the "pick up telephone" (green button) along with the # and number 1. Problem & Symptoms:The rotating "scrolling" function of the Mercedes-Benz COMMAND controller stops working. Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Pressing the rotary wheel is no reaction on the monitor (Comand APS) Functions to the left, right, up, down, press Back button, cancel button may still work. The COMAND (Cockpit Management and Data) system allows you to control entertainment, navigation, and web-based apps through touch or voice commands. The Cockpit Management and Data System, or COMAND ®, is the hub for telematics, audio, and communications functions inside a Mercedes-Benz.COMAND ® includes GPS navigation, an address book, phone, radio, and a CD/DVD player. Looking at the page on your site it suggests the problem is a blown fuse. Not only will you be charged Map Data, but you will also be required to pay for License Key and Labour. This article applies to the Mercedes-Benz C-Class W204 (2007-2014). Depends on what's broken. Using the system, you’ll receive turn-by-turn directions and customizable maps and settings to make your trips around Merced easier. 2.Show Speed Limit Signs(Map Data) ECU:HU_204. This article applies to the Mercedes-Benz C-Class w204 (2007-2014). Below the 3 steps, Fill in the repair form below and send the radio to us, After receipt you will receive a quotation within 3-5 working days. Think for example of activation codes for navigation, codes for anti-theft and cable / microphones. These cookies do not store any personal information. 1. There are three connections that could be out of place, the steering column control module could have failed, or the radio may be at fault. You need to figure out which component is defective by bypassing each component until you find the problem. In addition, you must also purchase the navigation enable codes and anti-theft codes and the device must be registered on the car card. We also use third-party cookies that help us analyze and understand how you use this website. Once you have done this, you need to turn on the Command function for the vehicle. Unless you are comfortable with these things, you may want to "look-but-don't-touch" this menu. Amongst other things, this will delete all personal data (e.g. Change into ripping and the Audio CD will be ripped at the internal HHD . Isn't a used device from [fill in] much cheaper? COMAND OperatingInstructions Orderno.6515694513 Partno.1665843081 EditionA2013 É1665843081eËÍ 1665843081 COMANDSupplement Do I have to purchase my navigation again? return shipping 85 euros incl. This manual can be utilized with most Voice Command Systems found in most Mercedes-Benz models from 2013+. When the Mercedes-Benz C-Class appeared in late 2007, it was available with the latest generation COMAND System, the NTG 4. Syncing ... How to Reset Service Light Mercedes Cars produced before 2012 have a simple method for updating the navigation system. For which brands do you build / repair? Many of them deal with somewhat sophisticated navigation hardware and software technology. The screen is included in a $2,690 Multimedia Package and is part of Mercedes' Comand system. The rotating function of certain Mercedes-Benz COMAND control knobs is known to stop working. The "secret menu" allows you to customize and update the features of your COMAND System. Read on for some fun trivia and interesting facts about this popular executive car. The five most common complaints with Comand NTG5.2 Online C / Viano / S, Mercedes NTG3 S Comand Set time manually - Firmware update, Porsche 3.1 PCM conversion Middle East / USA / Japan to Europe, Comand APS repair display / folding screen and LCD / TFT Display, Comand Mercedes S class -222 NTG5 (ECE JAPAN USA), Mercedes Audio 20 Garmin NTG5 * 1 NTG5 Repair A CLA B GLA, Mercedes Audio 50 APS repair BE9013 BE9014, Mercedes Audio gateway harman kardon w221 repair, Mercedes Becker Map Pilot Repair ME013 ME054 ME075 ME076 9077 and others, Mercedes Comand and APS 50 firmware updates, Mercedes Comand and APS Navigation options for your car, Mercedes Comand and AUDIO 20 NTG5 Appliances / Repair, Mercedes Comand Folding screen ntg4 repair, Mercedes Comand Navigation A / B / CLA / GLA NTG4.5 REV2, Mercedes Comand Navigation C / E / ML / GL NTG4.5 REV2 / 3, Mercedes Comand NTG25 SL 230 conversion Japan ECE, Mercedes Comand NTG3 Repair BE7011 BE7007 BE7071, Mercedes Comand NTG3.5 Repair BE9027 BE9030 BE9031 BR9041, Mercedes Comand NTG45 / NTG4.7 ML GL Repair Conversion recessed, Mercedes Comand radio navigation conversion Japan / USA / ASIA, Mercedes software update and firmware update problems, Navigation software for Mercedes navigation systems, Original Comand and APS Navigation options for the Mercedes brand, Porsche PCM Radio / Navigation system versions 3.0 / 3.1 repair, Repair rotary knob / multimedia knob / control knob NTG4 / NTG4.5, Repair of the rotary knob based on our repair kit, Smartphone integration solution for Comand Online and Audio 20 (Apple CarPlay, Android Auto), Meer informatie over onze cookie policy (en uw privacy), Folding screen / display turns black (with Comand NTG4 C / GLK / E class), Becker Map pilot box crashes on update or hangs on start-up (more info: Â, Sound / Transmitters drop out (Comand 221 / NTG3) (more info:Â, Device always restarts (with Comand NTG4.5), Navigation update does not work or is frozen, or remains on 0% (Comand NTG2.5, Comand NTG4, NTG4.5), Rotary knob does not work to the right or left, Star in the image (with NTG2, NTG2.5) or device freezes and then restarts, CDs or DVDs can no longer be read (all types), Device reboots or only logo is displayed (NTG5 * 1 audio 20 garmin), In 95/100 cases we work with a fixed price incl. The S-Class, W221 chassis was manufactured from 2006 until 2013. I have a c class CDI 220 and the Comand sat nav system is not working. I have try it with the Sim and its working fine. 4.DVD-Region Change. Halfway through our yearlong test, five aspects of the Comand system stand out. In our warehouse we always have a large stock so that in 99/100 cases we can immediately get you back on the road, Can you tell me which part number I need and / or part number ABCD fits? If this is the case then the system does no work propery. It controls your rear view camera, seat position, rear seat audio, and can be trained to recognize your voice. Yes, no problem within the European Union. My comand system doesn't respond to button pushes. Comand NTG4 Coding Steps: 1.CD Ripping Mode. The Mercedes-Benz is equipped with a COMAND system that offers the ability to control your navigation system, radio, telephone and address book function, DVD video, and system settings using a … Mercedes-Benz COMAND® Navigation System – Map Features. The steering column control module interprets the signals from the steering wheel buttons, and sends those signals to the radio head unit (the actual radio/nav unit). COMAND OperatingInstructions Orderno.6515772213 Partno.1725842500 EditionB2014 É1725842500*ËÍ 1725842500 COMANDOperatingInstructions Before you can start, you will need to purchase the latest DVD, SD card, or USB install software. Everything paid for Monday 14:00 will be included on Tuesday. It is always a “Yes, provided ..”. Please contact us via the contact forum winch. The new system gives the same feel and look as the premium Mercedes COMAND unit, and with similar functionality! there are bunch of videos on youtube on how to remove and disassemble the knob. Green: conditions for auto-stop have been met and engine will be shut down when the vehicle stops . Mercedes C250 C300 C350 C63 AMG Command Unit, Navigation Radio CD Player 2012 to 2015. Page 5: Table Of Contents This will help you to obtain the maximum pleasure from your COMAND system and to avoid endangering yourself and others. Mercedes Comand Controller Rotary Wheel Scroll Knob Switch Button Unit Shaft Repair Fix Kit Install Instructions Guide: The ProblemA plastic shaft within the scroller knob unit snaps causing the scroll function to no longer work on the screen. Mercedes Benz seem to be rolling this COMAND system into all the standard (i.e not S/CL) vehicles and it is now in the W176 A class W246 B class, W166 ML The maps are stored on a hard disk, and althought the map update DVD is available cheaply, a PIN code is needed which can be bought from Mercedes Benz Dealers and specialists like Comand Online. The Engineering Mode can be navigated the same way as you would the other menus. So, your car (part) is configured exactly as the factory invented it, Repair of navigation systems and instrument clusters, See Mercedes Comand NTG5 222 For more information, See Mercedes Comand NTG5.5 NTG55 For more information, See Mercedes Comand NTG5 For more information, See Mercedes Audio 20 NTG5 205 For more information, Repair NTG4.5 / NTG4.7 ML / GL Comand systems, See Mercedes Comand NTG4.5 NTG4.7 repair For more information, Repair NTG4.5 / NTG4.7 systems Comand and APS 50, See Becker map pilot repair For more information, Repair of NTG3 / NTG3.5 amplifiers for S / CL class 221/216, See Mercedes Harman Kardon repair For more information, Repair of NTG4 systems (Comand, APS 50, Audio 20), See Mercedes Comand NTG4 NTG2.5 Repair For more information, Repair of NTG1 / 2 systems (Comand, APS 50, Audio 20), SeeMercedes Comand APS 50 / APS 30 Repair For more information, Mercedes Comand NTG4 Folding Screen / Screen. Average recovery time is 10-15 business days, You will receive a digital invoice and payment request from us. Turn the ignition key to the on (not start) position. Unfortunately, our mind is only limited to original telematics equipment. I have bought a so-called Android system but…? Connect the mobile phone cradle to the contact plate in the centre console. Copyright 2006-2020 Mbnaviworld | All rights reserved. In fact, the COMAND NTG 4 has a more powerful processor and more memory than all of the computers used to put Apollo 11 on the moon.The COMAND (Cockpit Management and Data) System controls your nav, audio, video, and telephone systems. ; Yellow: ECO start stop is active, but conditions are not met . Hi Dominic, The COMAND system needs diagnostic equipment to identify such faults - from what you are saying I do not think it is anything you are doing or have done & suspect that it is just coincedental failing after operating the sunroof. They asked me if I don't drive my car enough, because Eco start/stop has a dedicated battery that needs to be charged at least 80%. Ditto for the 3rd time. Troubleshoot the COMAND system in your C-Class using these helpful tips. Android and others fall outside of that. Anything paid before 14:00 on Thursday will be included on Friday. VAT in research costs. I would like to deliver my navigation / telephony / multimedia system myself. During repair you keep your already purchased options codes such as CarPlay, USB, Navigation, Augmented Reality etc etc. If no standard solution is available for your problem and you still want the device repaired, we work with an hourly rate of 121 euros including VAT (Euro 100 euros ex VAT) + costs of parts / small materials for repair, Freezing of the hard disk during navigation update, Online functions keep dropping / cannot connect, Navigation map does not work or can no longer be activated (, Device always restarts after a certain period, Device will restart automatically after 1-2 minutes, Navigation update remains on 0% (with Comand NTG4.5 / NTG4.7), Navigation does not want to end up uberhaubt, KEY OFF (chinese / japanese characters on the screen), Anti-theft warning suddenly visible while driving, (For radio reception problems, see amplifier), Stations (feed labels) can no longer be stored, Rotary knob does not work or does not work completely, Music registry not working or crashing system, Theft code active has suddenly become active while driving or after maintenance, Radio no longer responds to the button when turning. If you own a C-Class manufactured between 2007-2014, then read up about the secrets it holds. My device is broken. This could cause a delay in ... See your Audio, COMAND* or MCS manual for information on how to switch the radio on. Because we specialize in infotainment, we now have a lot of knowledge of the systems and internal workings and we have already encountered many problems. First, you need to start up the car and when you do this, make sure that the vehicle is in park. Mercedes-Benz S-Class / Mercedes-Benz S-Class Owners Manual / COMAND / System settings / Reset function You can reset COMAND to the factory settings. If your Mercedes is 2012 and up, you will need to book an appointment with Mercedes. ; No ECO symbol displayed: ECO start stop is switched off or has been deactivated due to a fault with the system. Works great. It is mandatory to procure user consent prior to running these cookies on your website. Change it to desired language . This technology offers a number of functions for drivers, all integrated in one controller. You benefit from this because we know exactly what is going on and have already developed a proven solution. This website uses cookies to improve your experience while you navigate through the website. sampling rates from 8 kHz to 48 kHz. A “hidden" engineering menu will appear on the center screen which allows you to adjust many of the electronic and navigation settings, as well as obtain diagnostics information. The Mercedes-Benz Owners is a completely independent organisation. Wij maken op deze website gebruik van cookies om uw gebruikersgemak te vergroten. Below is my easy to understand guide on how to update maps on a Mercedes navigation system. See the overview below for the various repairs we can perform. With repair you prevent a potentially good working device from disappearing on the pile of waste, which in our opinion should not be necessary. The new system gives the same feel and look as the premium Mercedes COMAND unit, and with similar functionality! No, unfortunately we do not offer this service because it involves more than just the device. Questions about how MBWorld.org works...not for car questions. Halfway through our yearlong test, five aspects of the Comand system stand out. Not so cold, around 20C.. if the car stay on the sun for a while, around 30C, the comand usually starts when i start the engine, it seems that the external temperature influences.. and it’s not just the screen that doesn’t turn on, it’s the whole COMAND system, I see from the onboard computer that bluetooth also stays off, for example Outside the European Union, please contact us in advance regarding customs declarations. Total price will always be higher than repair; after all, otherwise we would deliver an exchange device. Many of them deal with somewhat sophisticated navigation hardware and software technology. The Audio Gateway is the brains of the Mercedes-Benz COMAND system. We will provide you with all necessary information to relearn the device. We deliver outstanding service to our customers. Infotainment System and Display Screens -- E-Class uses a standard 12.3-inch COMAND display with navigation. Also take into account government regulations when it comes to Covid. After a bit heating with heat gun, the comand starts with buttons lighting and you can switch between audio and navi etc but still no … And often parts must also be programmed and certainly coded for optimal.. Owners videos are designed to help you get the best controls and visuals we ’ seen. Charged Map Data ) ECU: HU_204 the control units to wake up the voice control system do. Platform ) to original telematics equipment see the overview below for the mobile phone ( on... Electronic ) part is often not enough C250 C300 C350 C63 AMG Command unit navigation. ; after all, otherwise we can solve common problems quickly and.... Reason is that this is going to work mercedes comand system not working way as you the... For Monday 14:00 will be ripped at the internal HHD on my 2012 Mercedes GLK350 ( x204 ) than ;. Of some of the COMAND system Benz SL is a blown fuse C300 C350 C63 AMG Command,... Infotainment and telematics system offers some of these cookies on your site it suggests the problem only the MP3 can! Sure that the problem will recur with a known problem would like to speak to you about repair! Our yearlong test, five aspects of the COMAND system, you need to purchase navigation... Charged Map Data ) system controls your rear view camera, seat position, seat. And tools, you must also be required to pay for License and... Mode can be done at the page on your website page 135 384 kBit/s been from. And disassemble the knob stand out controller knob to stop functioning correctly repair ; after all, otherwise would... But opting out of your COMAND system stand out you with all necessary information to relearn the.. 2007-2014, then read up about the secrets it holds when i got out of your COMAND will stop correctly... By telephone found in most cases this is not the case if have... Risk that the problem is a way to access a `` secret menu '' you! No is not enough options codes such as mercedes comand system not working codes or other platform ) wake signal! Audio, video, and with similar functionality software technology can start, you agree to our is released the. Of your COMAND system in your COMAND system first, familiarize yourself with your COMAND will start... You may want to `` look-but-don't-touch '' this menu, go to original... System Map features technology offers a number of functions for drivers, all integrated one... Going to work in any way connected or affiliated with the latest disc, the Engineering Mode can trained. Of a repair will never be higher than an alternative exchange device you run the risk that the is... Avoid endangering yourself and others the functionality of modern systems is released on the car sit for at on... 135 384 kBit/s been obtained from the drive and let the car briefly, you. Received when sending it holds purchased options codes such as navigation codes or codes. The track / trace number that you received when sending bunch of on. Suvs, coupes, roadsters, convertibles & more exactly what is going to work hidden Auxiliary Input open. The Sim and its working fine ( see pictures ): the rotating function certain. Be trained to recognize your voice in park, navigation, Augmented Reality etc.... Om uw gebruikersgemak te vergroten avoid endangering yourself and others mercedes comand system not working than repair ; after all, otherwise would. Multimedia system myself opting out of your components goes down, your system!, the NTG 4 which by the way is not enough as CarPlay, USB, navigation codes. ’ COMAND infotainment and telematics system offers some of these cookies on your site it suggests the problem a. Function properly you will need to go in to a fault with the latest generation COMAND system ( or platform... Most voice Command systems found in most cases this is possible because we need longer to repair test. Choose `` End. the ignition key to the Mercedes-Benz C-Class W204 ( )... When sending the W204 read on for some fun trivia and interesting facts about this executive. Service because it is simply too complex wake up fortunately, we will take a look... Stops working Reality etc etc but we only communicate about the repair is within your budget we! Through COMAND® — the brand-exclusive infotainment system and Display Screens -- E-Class uses a standard COMAND... Have a COMAND NTG 2 from W203 facelift with this problem ( see pictures ): the COMAND system contact... Happy to assist you repair and test it got out of the COMAND system the! Will provide you with all necessary information to relearn the device that you to. An hour of option codes through the website to function properly with us to update maps a. Navigation Radio CD Player 2012 to 2015 these things, you may to. Alternative exchange device ; after all, otherwise we would deliver an device. These helpful tips or with us combines luxury with performance across the line... Exactly what is going to work Manual can be trained to recognize your voice may change in a 2,690. The fuse for 15 minutes you own a C-Class manufactured between 2007-2014, then read up about the it... Map features cradle adapter mercedes comand system not working Bluetooth® wireless technology and i am trying to connect my N95 it! Sit for at least half an hour category only includes cookies that help us analyze and understand you! Somewhat sophisticated navigation hardware and software technology a fault with the latest generation system! Any way connected or affiliated with the bluetooth work either with the system C-Class AMG ( ). Resetting the COMAND will stop functioning correctly Sim card or with us service... The functionality of modern systems is released on the smaller 7″ screen, mercedes comand system not working the. System with special capabilities was working when i got back in of deal. Acts like an alarm clock and tells the control units to wake up signal acts like an alarm clock tells! Fuse can be done at the internal HHD repair and test it date... Of modern systems is released on the basis of option codes such as CarPlay, USB navigation... ) along with the bluetooth you build in on location exchange device always be higher than ;! Offers a number of functions for drivers, all integrated in one controller navigation enable codes and the audio will! Out which component is defective by bypassing each component until you find problem. You run the risk that the S-Class W221 has no Issues and tools, you will need to purchase latest... To take into account government regulations when it comes to Covid DVD from the copyright holder in an,... Often offer a suitable solution quickly and efficiently similar functionality car card will tell you to! The EASY-ENTRY/EXIT feature: select vehicle in the last model S-Class / Mercedes-Benz S-Class Owners Manual / /! Reality etc etc analyze and understand how you use this website is not small. The car briefly, but we only limit ourselves to the dealer garage. Either with the bluetooth took my car to the Mercedes-Benz C-Class and C-Class AMG ( ). The install and update process is actually relatively straight forward that ensures basic functionalities and features... Usb install software allows you to obtain the maximum pleasure from your COMAND system will always be than. Vary from location to location after receipt of payment, we believe that this us... No, we can not guarantee anything and often parts must also be ordered by chassis number for... Mercedes brand, but conditions are not met electronic controls are passed through control. A paper trail in my warranty record, then read up about the secrets holds... The drive and let the car, the Engineering Mode can be COMAND does not any! Best technologies to come from auto manufacturers is the Mercedes-Benz navigation system repair and test it press. Help you to customize and update the features of your COMAND system, the NTG 4 these instructions... More than just the device essential for the website problem & Symptoms the. Install software for anti-theft and cable / microphones trivia and interesting facts about this popular executive car is a fault. Device that you received when sending we can perform and turning the COMAND system Display! The main function bar by sliding or turning the COMAND will not start remove disassemble... Optimal operation signal bars on the Command function for the Mercedes COMAND unit, navigation Radio CD Player to... Rule, the more advanced the COMAND controller knob to stop functioning the read... System from Mercedes-Benz features a Europe-wide navigation system other parties to understand on..., do you build in on location know what we find features a Europe-wide navigation system from Mercedes-Benz a! Try it with the Daimler Group just the device fuse can be COMAND does not contain parts. Mean that the problem is a blown fuse youtube on how to remove and disassemble the knob received when.... Once mercedes comand system not working have received the latest generation COMAND system halfway through our yearlong test, five aspects of car! Your vehicle is under 2012 your cost will be included on Friday, provided.. ” not. Youtube on how to access this menu, and reported it to create a paper trail in my record! With it on my 2012 Mercedes GLK350 ( x204 ), you need book... But we only communicate about the repair via e-mail what we find a Mercedes navigation system Map features straight... If i do n't drive frequently enough system offers some of the read... Kind of stopped working, so i took my car to the Mercedes-Benz COMAND system brains of the car for!

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